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Terms

Terms of Service

Updated as of 2 April 2024
  1. General
     
    1. Core Collective is the operator of the Coworking Space which is primarily serving as a coworking centre with a focus on providing a platform (i.e. space, support services and community) for independent third party health and wellness professionals (the “Residents”) to use the Coworking Space and provide their professional services, such fitness classes, wellness services, workshops and events (the “Resident’s Services”). Other goods or services, such as gym facilities and other amenities, which are not Resident’s Services and made available by Core Collective to the Members (or “you”) are referred to as “Core Collective’s Services”.   
    2. To facilitate the Services, Core Collective provides or will provide a technology platform, whether through web and/or mobile application, that enables its Residents and Members to manage their accounts with Core Collective, manage their private sessions and class appointments, perform booking and payment transactions, amongst other functionalities and features (the “CMS Platform”).
    3. By registering with Core Collective as a Member or otherwise using the Services, each Member confirms that you are at least 18 years of age, that you have the legal capacity and authority to enter into a contract and that you have read, fully accept and agree to abide by the terms and conditions set out in this document (the “Terms”).
    4. If you have not attained 18 years of age (a “Minor”), you must not use the Services until and unless your adult parent or legal guardian has registered a Member Account (as defined below) for you and on your behalf. If you register a Member Account for and on behalf of a Minor, you represent to Core Collective that you are a parent or legal guardian of such Minor and have the capacity to accept the Terms for and on behalf of such Minor, and agree to indemnify and keep harmless Core Collective and the Residents for any losses or damages caused by or arising out of any falsehood of such representation.
    5. Core Collective reserves the right, in its sole discretion, to vary any parts of the Terms at any time. You should periodically visit this page to review the current Terms so that you are aware of any revision by which you are bound. In the event of any changes to the Terms, Core Collective will either notify you via e-mail to your email address registered with Core Collective or post the changes on this page and update the “Last Updated” date at the top of this page as the effective date of change. However, any changes will not apply retrospectively. Your continued use of the Services and/or the CMS Platform after any such changes constitutes acceptance of the latest Terms.
  2. Resident’s Services
     
    1. You acknowledge that the Residents are third party independent service providers and are not agents or employees of Core Collective. All Resident’s Services are offered and provided by the Residents to you directly. When you use the Resident’s Services, you acknowledge and agree that you thereby enter into a contract directly with such Residents, and Core Collective shall not be a party, or deemed a party, to such contract between you and such Residents, unless any such Resident provides services as an employee of Core Collective.
    2. The CMS Platform serves as an intermediary connecting you and the Residents in relation to the Resident’s Services. Core Collective shall not be responsible for any failure of any Resident to fulfill an appointment with you or any service that you have booked with such Resident, or the quality or professionalism of the Resident’s Services and any acts of the Residents.
    3. You further agree that Core Collective shall not be responsible or liable for any loss or damage of any sort incurred as the result of any transaction, dealing or interaction between you and the Residents. If there is a dispute between you and the Residents, you understand and agree that Core Collective is under no obligation to become involved. In the event that you have a dispute with a Resident, you hereby release Core Collective, its holding companies, subsidiaries, officers, directors, employees, agents, and successors in rights from claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes.
    4. Notwithstanding that you may use the CMS Platform, or other payment facility provided by Core Collective to enable you, to make a payment for the Resident’s Services, the beneficiary of such payment is the Resident concerned and Core Collective shall have no responsibility to refund such payment to you. Any refund of payment shall be claimed by you against the Resident concerned.
  3. Core Collective’s Services
     
    1. Core Collective’s Services may be chargeable subject to the prevailing rates (subject to GST) as Core Collective may from time to time determine.
    2. All payments for Core Collective’s Services shall be made in S$ by way of such modes of payment as determined by Core Collective.
    3. All payments made for Core Collective’s Services shall be non-refundable.
    4. The Members shall bear all remittance charges as imposed by banks or third party payment service providers, where applicable, with respect to all payments made by the Members to Core Collective.
  4. Cancellation
     
    1. You agree to abide by the early / late cancellation policy and terms as the Residents may from time to time apply to the Resident’s Services.
  5. Use of Coworking Space and Services
     
    1. Subject to your compliance with the Terms, you shall have the right to enter the Coworking Space for the sole purpose of using the Services. The right to enter the Coworking Space is a limited, revocable license in accordance with the Terms.
    2. In using the Coworking Space and the Services, you shall comply with the following permitted uses, responsibilities and restrictions:
      1. House Rules. You shall comply with the Core Collective House Rules as furnished to you or provided through written notification by e-mail, online posting or display in a conspicuous place of the Coworking Space. Core Collective reserves the right to amend or revise any part of Core Collective House Rules at any time to reflect the needs and concerns of Core Collective and the community of Other Users, by the same method of written notification;
      2. Member’s Conduct. You shall observe good behavior at all times. You acknowledge that Coworking Space is under 24-hour CCTV surveillance. Core Collective is entitled to provide CCTV footage to law enforcement agencies or for the purpose of judicial proceedings.
      3. Personal Belongings. You shall not leave any personal belongings unattended. Core Collective is not responsible for any loss or damage of your personal belongings. Any unattended personal belongings or any personal belongings left by you in the Coworking Space after you have left the Coworking Space might be removed or disposed of by Core Collective without any liability to you.
      4. Care and Cleanliness. You shall use the Coworking Space and all fixtures and fittings within the Coworking Space with care without causing any damage, and maintain cleanliness at all times. You shall not cause any alteration or damage to, or installation or removal of, any furniture, fixtures, decorative materials, office equipment, IT cabling and telecommunications tools in the Coworking Space to which you have access. Core Collective shall have the right to claim compensation from you for repairs, replacement, losses or damages;
      5. Compliance with Laws. You shall at all times comply with all laws and regulations;
      6. Unauthorised Access. You shall not attempt to gain access to any part of the Coworking Space that is not granted to you by Core Collective.
      7. Other Restrictions of Use. You shall not:
        1. engage in, or permit the engagement of, any illegal or immoral activities or commit any act which cause loss or damage to Core Collective, including damage to reputation;
        2. engage in, or permit the engagement of, any noxious, nuisance or offensive act, or activity which may become a nuisance or annoyance to or in any way interfere with the use and comfort of other uses of the Coworking Space;
        3. bring or store anywhere in the Coworking Space any goods, which in the opinion of Core Collective, are of a dangerous or hazardous nature.
    3. In the event of your non-compliance with any of the provisions of the Terms (including payment obligations), Core Collective reserves the right, without prejudice to its other rights and without liability to you or any third party, to suspend or terminate your access to the Services. 
  6. Account Registration and use of CMS Platform
     
    1. To use the Services as a Member, you will be required to register an account on the CMS Platform (the “Member Account”). By registering for a Member Account, you represent and warrant to Core Collective that all personal details and information submitted by you under your Member Account are true, accurate and up-to-date.
    2. Your Member Account is personal to you, and you must not allow any other person to access or use your Member Account.
    3. You must keep your password to your Member Account confidential and are solely responsible for safeguarding your password. You must not share or disclose your password to any third party. You must notify us in writing immediately if you become aware of any unauthorised access to or use of your Member Account. You are fully responsible for any activity made under or through your Member Account.
    4. You may only use the CMS Platform in accordance with the Terms and applicable laws and for legitimate purposes. Without prejudice to the generality of the foregoing, in using the CMS Platform, you must not:
      1. use it for any purpose that is improper or unlawful in violation of the Terms or any applicable laws;
      2. use it in any manner that could damage, disable or impair Core Collective’s server, or interfere with Other Users’ access to or use of the CMS Platform and security related feature of the CMS Platform;
      3. disassemble, reverse engineer, decompile, modify or otherwise creating derivative works based on the underlying technology of the CMS Platform, any software, applications, updates or hardware contained in or available via the CMS Platform;
      4. do anything or cause an action to be done resulting in the infringement or violation of Core Collective’s Intellectual Property Rights;
      5. attempt to gain unauthorised access to Other Users’ account through means of hacking, mining or other means of interference;
      6. harvest or collect email addresses or other contact information of Other Users by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;
      7. obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the CMS Platform.
    5. To the extent where the CMS Platform allows you to post, upload, transmit or otherwise make available any User’s Consent, you represent and warrant that: (i) you are either the sole and exclusive owner of the User’s Content or have all rights, licenses, consents and releases necessary for use of the User’s Content on the CMS Platform; and (ii) neither the User’s Content nor your submission, uploading, publishing or otherwise making available of such User’s Content nor Core Collective’s use of the User’s Content as permitted herein will infringe, misappropriate or violate any Intellectual Property Rights, or rights of publicity or privacy, of any third party or result in the violation of any applicable law. You further agree that:
      1. you will not share or transmit any material or content that (i) is unlawful, offensive, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another‘s privacy, hateful racially, ethnically or otherwise objectionable; (ii) you do not have a right to transmit under any law or under contractual or fiduciary relationships; (iii) poses or creates a privacy or security risk to any person; (iv) infringes any intellectual property or other proprietary rights of any party; (v) constitutes unsolicited or unauthorised advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation; (vi) contains malicious content, software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; or (vii) is illegal, or intend to promote or commit an illegal act of any kind; or (vii) in Core Collective’s opinion, is objectionable or which restricts or inhibits any other person from using or enjoying the Services, or which may expose Core Collective or other Residents or Members to any harm or liability of any type, or disrepute;
      2. impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
      3. Core Collective is under no obligation to store, retain, publish or make available any User’s Content and that you shall be responsible for creating backups of any such User’s Content if necessary; and
      4. under no circumstances shall Core Collective be liable in any way for any User’s Content, including any errors or omissions in any User’s Content, or any loss or damage of any kind incurred in connection with the use of or exposure to such User’s Content made available via the CMS Platform.
    6. Core Collective reserves the right to investigate and take appropriate legal action against anyone who, in its opinion, violates the above provisions, and reporting them to the law enforcement authorities.
    7. You are solely responsible for your own hardware, internet connection or telecommunication charges incurred for accessing, connecting to or using the CMS Platform.
    8. Core Collective may modify or upgrade the features and functionality of the CMS Platform from time to time, and reserve the right to make upgrades, updates, modifications and changes as Core Collective deems fit. You understand that such upgrades or changes may result in interruption, modification, failure, delay or discontinuation of the CMS Platform or any function or feature thereof. In this regard, you acknowledge and agree that Core Collective assumes no liability, responsibility or obligation for any such interruption, modification, failure, delay or discontinuation associated with the CMS Platform.
    9. Without prejudice to Core Collective’s other rights and remedies, Core Collective may in its absolute discretion immediately suspend or terminate the Member Account in the event of any actual or suspected breach of any provisions under the Terms, with or without notice at any time without incurring any liability whatsoever to the Member or any third party. In this instance, Core Collective reserves the right to remove and discard data in and content of the Member Account.
  7. Internet and Security
     
    1. Internet services may be provided by Core Collective for use in the Coworking Space. Whilst Core Collective shall endeavour to provide such Internet services on a regular basis, Core Collective does not guarantee any degree of continuity, connectivity or speed of such Internet connection, and Core Collective shall not be liable to any Member for any loss, damage or expenses whatsoever or howsoever incurred as a result of Internet services being unavailable.
    2. In using the Internet services provided in the Coworking Space, you shall assume all risks and liabilities in relation thereto, and comply with the following permitted uses, responsibilities and restrictions:
      1. Compliance with Laws. You shall only use the Internet services in compliance with applicable laws and for legitimate purposes, and shall be solely responsible for your online conduct;
      2. Own Security Measures. You shall adopt such appropriate and adequate security measures as needed to protect and secure (i) your data stored, processed or otherwise transmitted by using the Internet services or any equipment or network in the Coworking Space; and (ii) against any intrusion, viruses, malware, malicious software or otherwise loss or damage to any of your data, software or hardware;
      3. Unauthorised Access. You shall not allow access, including providing or sharing access codes, to any unauthorised person or third party, to the Internet services;
      4. Other Restrictions of Use. The provisions of Clause 2.5 above shall similarly apply to your use of Internet services provided by Core Collective.
  8. Infectious Disease
     
    1. You shall comply with all steps and measures required by Core Collective to prevent outbreak of any Infectious Disease, and promptly with the law and all advisory, guidelines and requirements imposed by the relevant authorities from time to time relating to the prevention of any Infectious Disease. You shall immediately notify Core Collective as soon as you are aware of or suspect any person who is or has been in the Coworking Space is suffering or has died from, or is a carrier of, or is at risk of infection of, any Infectious Disease.
  9. Feedbacks
     
    1. Core Collective has not agreed to and does not agree to treat as confidential any Feedback (as defined below) any Member may provide to Core Collective, and nothing in the Terms or in the Parties’ dealings will restrict Core Collective’s right to use, profit from, disclose, publish, keep secret, or otherwise exploit Feedback, without compensating or crediting the Member. “Feedback” refers to any suggestion or idea for improving or otherwise modifying any of Core Collective’s products or services.
  10. Personal Data
     
    1. Core Collective’s collection, use, disclosure and other handling of Personal Data are subject to Core Collective Privacy Policy.
    2. Whenever you provide Personal Data to Core Collective on behalf of someone else, you warrant that you have obtained the consent from that person to provide such Personal Data on his behalf and that person has agreed that you can: 
      1. give consent on his behalf to the processing of his Personal Data in accordance with Core Collective Privacy Policy; and
      2. receive on his behalf any data protection notices.
    3. Unless you revoke your consent in accordance with Core Collective Privacy Policy, you agree that the Residents providing the Resident's Services to you may disclose such relevant appointment details to Core Collective for the purpose of facilitating the Resident's Services and your access to, use of, and appointments at, the Coworking Space. For the purpose of this clause, such relevant appointment details may include, but not limited to, your name, your email address, your phone number, service name, appointment date time, service pricing, service provider, service companion, etc.
  11. Use of Images
     
    1. You consent to yourself being photographed or filmed during your participation in the activities taking place in the Coworking Space, and your likeness in any photograph, video or other digital media (the “Images”) created during the said photoshoot or filming may be used and published (whether edited or unedited) by Core Collective and/or others organising or conducting the activities in the Coworking Space in a good faith manner for marketing and publicity purpose in their marketing and promotional materials, including social media, digital marketing, content writing, website or print materials, without any loyalty, fee or otherwise compensation due or payable to you. All such Images shall be the property of Core Collective. You may withdraw the consent under this Clause by giving Core Collective a prior notice in writing.
  12. Disclaimers
     
    1. You hereby acknowledge and agree that Core Collective provides the Services on an ‘as-is’ and ‘as-available’ basis, and Core Collective expressly disclaims all warranties or conditions, express or implied, of any kind, including (i) any warranty or condition of merchantability or fitness for a particular purpose; (ii) that the services will be continuous, uninterrupted and/or error-free; (iii) the quality, identity or reliability of Other Users, and (iv) the accuracy or truthfulness of content made available or obtained through the Services. You are solely responsible for all of your interactions with Other Users. Core Collective makes no warranty regarding any loss or damage caused by or arising from the use and/or interruption and/or unavailability of any of the Services howsoever arising. Core Collective makes no warranty regarding any loss or damage caused by fraudulent access to or illegal activities in the Coworking Space or its network of server. Without prejudice to the generality of the foregoing, Core Collective reserves the right to discontinue, whether temporarily or permanently, the Services, including the CMS Platform, or any part thereof, at any time and for any reason without any liability to you save as expressly provided in the Terms.
  13. Indemnity
     
    1. You shall indemnify and hold harmless Core Collective (together with its officers, directors, shareholders, parents, subsidiaries, agents, successors, and assigns) against losses, damages, liabilities, costs or expenses incurred or sustained arising out of, with respect to or by reason of (a) your use of the Services; (b) breach of the Terms; (c) any violation of the law; (d) any violation of the rights of any third party; and (e) any wilful misconduct or negligence.
    2. A statement from Core Collective of the losses, costs and expense incurred by Core Collective is final and binding on the Member in the absence of manifest errors, and the Member shall pay such losses, costs and expense to Core Collective on demand within seven (7) days.
  14. Exclusions and Limitations of Liabilities
     
    1. Each Member hereby acknowledges and agrees that, to the maximum extent permitted by law, the entire risk arising out of its access to and use of the Services under the Terms remains with the Member. Neither Core Collective nor any other party involved in creating, producing, or delivering the Services shall be liable for any incidental, special, exemplary or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with the Services, from the use of or inability to use the Services or any content thereon, from any communications, interactions or meetings with Other Users or other persons with whom the Member communicates or interacts as a result of the Member’s use of the Services, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not Core Collective has been informed of the possibility of such damage.
    2. If a court of competent jurisdiction determines that relevant laws in force may imply warranties and liabilities which cannot be excluded or limited or which can only partly be excluded or limited, then the limits on Core Collective’s liability set out in the Terms shall apply to the fullest extent permitted by law, and that Core Collective’s liability to any Member for any claim, whether in tort, contract or otherwise, shall be limited to S$1.00.
  15. Notice
     
    1. Any notice or other communication in connection with the Terms shall be in writing in English (“Notice”) and shall be sufficiently given or served if delivered or sent to:
    2. In the case of Core Collective:
      1. Address : 79 Anson Road, #22-01 Singapore 079906
      2. E-mail : community@corecollective.sg
      3. Attention : The General Manager
    3. In the case of the Member:
      1. Address : As per address registered with Core Collective
      2. E-mail : As per address registered with Core Collective
    4. or (in either case) to such other address or electronic mail address as the relevant Party may have notified to the other Party in accordance with this Clause.
    5. Any Notice may be delivered by hand or, sent by electronic mail or prepaid registered post. Without prejudice to the foregoing, any Notice shall conclusively be deemed to have been received on the next Business Day in the place to which it is sent, if sent by electronic mail, or five Business Days from the time of posting, if sent by post, or five Business Days from the time of posting, if sent by airmail, or at the time of delivery, if delivered by hand.
  16. Exclusion of Third Party Rights
     
    1. Save as expressly provided in the Terms, a person who is not a Party has no right under the Contracts (Rights of Third Parties) Act 2001 to enforce the Terms.
  17. Assignment
     
    1. You shall not assign or transfer any of your rights and obligations under the Terms.
    2. The rights and obligations under the Terms shall survive any merger or sale by or of Core Collective, and shall be binding upon the successors and permitted assigns of Core Collective.
  18. Remedies
     
    1. The rights of the Parties under the Terms are cumulative and no exercise or enforcement by a Party of any right or remedy under the Terms shall preclude the exercise or enforcement by it of any other right or remedy under the Terms to which it is entitled at law or in equity to enforce.
  19. Waivers
     
    1. Unless expressly agreed, no variation of the Terms shall constitute a general waiver of any provisions of the Terms, nor shall it affect any rights, obligations or liabilities under or pursuant to the Terms which have already accrued up to the date of variation, and the rights and obligations of the Parties under or pursuant to the Terms shall remain in the full force and effect, except and only to the extent that they are so varied.
    2. No delay, neglect or forbearance on the part of either Party in enforcing against the other Party any term or condition of the Terms shall either be or deemed to be a waiver or in any way prejudice any right of that Party under the Terms. No right, power or remedy in the Terms conferred upon or reserved for either Party is exclusive of any other right, power or remedy available to that Party.
  20. Severance

    1. If any provision of the Terms is prohibited by law or judged by a court to be unlawful, void or unenforceable, the provision shall, to the extent required be severed from the Terms and rendered ineffective as far as possible without modifying the remaining provision of the Terms, and shall not in any way affect any other circumstances of or the validity or enforcement of the Terms.
  21. Governing Law and Jurisdictions
     
    1. The Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore.
    2. The Parties hereby agree that any dispute, difference or claim related to or arising under, out of or in connection with the Terms (“Dispute”) shall be discussed between the Parties to seek mutual resolution. If the Parties cannot resolve the Dispute within 30 days from the date on which the Dispute has been communicated by one party to the other party, the Parties shall submit to the exclusive jurisdiction of the courts of Singapore.
    3. In the Terms, the following words and expressions have the following meanings unless inconsistent with the context or stated otherwise:
    4. “Business Day” means any day in Singapore when commercial banks are open for the conduct of business except for Saturdays, Sundays and public days in Singapore;
    5. “CMS Platform” has the meaning ascribed to it in Clause 1.2;
    6. “Core Collective” means Core Collective Pte. Ltd. (company registration number: 201543279Z), a company incorporated in Singapore and having its registered address at 217 Upper Bukit Timah Road, I Hup Building, Singapore 588185;
    7. “Core Collective House Rules” means the document described as ‘Core Collective House Rules’ specifying the internal rules and policies governing the use of the Coworking Space and conduct of the Residents and Members in using the Coworking Space as a sharing space;
    8. “Core Collective Privacy Policy” means the privacy policy published by Core Collective, as may from time to time be revised and updated;
    9. “Core Collective’s Services” has the meaning ascribed to it in Clause 1.1, including the CMS Platform;
    10. “Coworking Space” means the premises known as ‘Core Collective’ including all spaces, facilities and amenities provided therein;
    11. “GST” means the Goods and Services Tax;
    12. “Infectious Disease” means any disease specified in the Infectious Disease Act (Cap. 137) and includes any other disease (i) that is caused or suspected to be caused by any micro-organism or agent of disease; and (ii) that is capable of or is suspected to be capable of transmission by any means to human beings;
    13. “Intellectual Property Rights” means all vested, contingent and/or future intellectual property rights including copyright, trademarks, service marks, design rights (whether registered or unregistered), patents, know-how, trade secrets, inventions, get-up, database rights and any application for the protection or registration or these rights and all renewals and extensions thereof existing in any part of the world whether now known or in the future created;
    14. “Member Account” has the meaning ascribed to it in Clause 2.1;
    15. “Members” means any end user of the Resident’s Services and/or Core Collective’s Services;
    16. “Minor” has the meaning ascribed to it in Clause 1.4;
    17. “Other Users” means other authorised users of the Coworking Space, whether Residents or Members;
    18. “Parties” means Core Collective and the relevant Member, and a “Party” refers to any of them as the context requires;
    19. “Resident” has the meaning ascribed to it in Clause 1.1;
    20. “Services” means Resident’s Services and Core Collective’s Services;
    21. “S$” means the lawful currency of the Republic of Singapore;
    22. “Terms” has the meaning ascribed to it in Clause 1.3, including such revised terms as Core Collective may from time to time revise or supplement, and other terms and conditions contained in such documents relating to the applicable Residency Plan;
    23. “User’s Content” means any data, text, software, music, sound, photographs, graphics, video, messages or other materials, including company logos, trademarks and copyrighted materials, that the Member posts, uploads, transmits or otherwise makes available through the CMS Platform.Definitions and Interpretation
       
    24. Unless the context otherwise requires:
      1. any reference to a statutory provision shall include such provision and any regulations made in pursuance thereof as from time to time modified or re- enacted whether before or after the commencement date of the Residency Term so far as such modification or re-enactment applies or is capable of applying to any transactions contemplated herein and (so far as liability thereunder may exist or can arise) shall include also any past statutory provisions or regulations (as from time to time modified or re-enacted) which such provisions or regulations have directly or indirectly replaced;
      2. references to any Clauses herein are to the clauses of the Terms;
      3. clause headings are for convenience only and shall not affect the interpretation of the Terms;
      4. words importing the singular include the plural and vice versa, and words importing any gender include every gender;
      5. reference to a person (or a party) includes an individual, company, other body corporate, association, partnership, firm, joint venture, trust, government agency or the person's personal representatives, successors, permitted assigns, substitutes, executors and administrators;
      6. reference to the word “including” or “includes” means “including but not limited to”, or “includes, without limitation”.